A-OK
Publications
From No-Way to A-OK
Resolving Conflicts with the Emotions First Approach
From No Way to A-OK: Resolving Conflicts with the Emotions First Approach is a comprehensive guide for dealing with conflict by understanding your emotions and your conflict counterpart. The book is a practical workbook, providing a comprehensive approach to take you from your initial "No Way" to feeling "A-OK" again. It demonstrates how to accept yourself and your emotions, talk to your counterpart, and get through all the challenging things that come up in a conflict. In the process, you'll learn more about who you are and life in general, so you can become the best version of yourself when you're in your next conflict.
"Dr. Hansen brings a refreshing ... focus to the emotional, relational, and moral dimensions of conflict, ... [providing] clarity and empowerment at moments when people need it most"
"Hansen's latest book ... [provides] valuable data to 'pull together' instead of 'pulling apart'"
"The book uniquely enhances the role of human emotions in conflict, negotiation, and conflict resolution by using striking original strategies"
Other Publications
Peer Reviewed Journal Publications
Dispute Resolution Journal
Hansen, Toran, Georgakopoulos, Alexia, & Ramos, Lizyvette. (2025). Child Custody Mediation with Domestic Violence, Substance Abuse, and Child Abuse, Part II. Dispute Resolution Journal. 79(1), 23-37.
Conflict Resolution Quarterly
Hansen, Toran. (2018). Introduction to Restorative Justice Colloquy. Conflict Resolution Quarterly, 36(2), 95-97.
Contemporary Justice Review
Hansen, Toran, & Umbreit, Mark. (2018). Regenerative Justice, Beyond Restoring. Contemporary Justice Review, 21(2), 185-207.
Peace Review
Hansen, Toran. (2016). Holistic Peace. Peace Review. 28:2, 212-219.
Peace and Conflict Studies
Hansen, Toran, & Umbreit, Mark. (2018). Regenerative Justice, Beyond Restoring. Contemporary Justice Review, 21(2), 185-207.
Conflict Resolution Quarterly
Hansen, Toran. (2008). Critical Conflict Resolution Theory and Practice. Conflict Resolution Quarterly. 24:4. 403-428.
Peace Review
Hansen, Toran. (2004). The International Campaign to Ban Landmines.
Peace Review. 16:3. 365-370.
Dispute Resolution Journal
Hansen, Toran, Georgakopoulos, Alexia, & Ramos, Lizyvette. (2025). Child Custody Mediation with Domestic Violence, Substance Abuse, and Child Abuse, Part I. Dispute Resolution Journal. 78(25), 489-507.
Conflict Resolution Quarterly
Hansen, Toran, & Umbreit, Mark. (2018). State of Knowledge: Four Decades of Victim-Offender Mediation Research and Practice: The Evidence. Conflict Resolution Quarterly, 36(2), 99-113.
The Journal of Conflict Management
Hansen, Toran. (2017). Evidence-Based Conflict Management Practice. The Journal of Conflict Management. 5:1. 43-62.
Group Facilitation: A Research and Applications Journal
Hansen, Toran. (2014). The Virtuous Cycle of Social Support and Trust in Network Facilitation. Group Facilitation: A Research and Applications Journal. 13. 4-14.
The Canadian Journal of Peace and Conflict Studies
Peace and Conflict Studies
The Pepperdine Dispute Resolution Law Journal
Hansen, Toran. (2009). Applying Social Network Theory and Analysis in the Struggle for Social Justice. Peace Research: The Canadian Journal of Peace and Conflict Studies. 41:1. 5-43.
Hansen, Toran. (2007). The History of the Professionalization of Social Work: Lessons for the Field of Conflict Resolution. Peace and Conflict Studies. 14:2. 1-26.
Hansen, Toran. (2004). The Narrative Approach to Mediation. The Pepperdine Dispute Resolution Law Journal. 4:2. 297-308.
Books and Book Chapters
Harnessing Conflict’s Potential: Turning Lightning into Light
Hansen, Toran. (2021). Harnessing Conflict’s Potential: Turning Lightning into Light. Kindle Direct Publishing.
The Handbook of Mediation: Research, Theory, and Practice
Umbreit, Mark, & Hansen, Toran. (2017). Victim-Offender Mediation: A Humanistic Approach. The Handbook of Mediation: Research, Theory, and Practice. Alexia Georgakopoulos (ed.), New York: Routledge.
The Generalist Approach to Conflict Resolution: A Guidebook
Hansen, Toran. (2013). The Generalist Approach to Conflict Resolution: A Guidebook. New York: Lexington Books.
From Discord to Harmony: Making the Workplace Hum
Hansen, Toran, Witzler, Lisa, & Smith, Tyler. (2020). Evidence-Based Conflict Management in Ombuds Practice. From Discord to Harmony: Making the Workplace Hum. Charlotte, NC: Information Age Publishing.
Crimes Against Humanity in the Land of the Free: Can a Truth and Reconciliation Process Can Heal Racial Conflict in America?
Hansen, Toran. (2014). Assessing “Effectiveness” and Contemplating “Justice”: Employing Case Studies to Inform an African American Truth and Reconciliation Process. Crimes Against Humanity in the Land of the Free: Can a Truth and Reconciliation Process Can Heal Racial Conflict in America? In Imani Michelle Scott (ed.). Denver, CO: Praeger.
Conflict Resolution and the Scholarship of Engagement
Hansen, Toran. (2012). Engaging Social Movements in Conflict Transformation. In Conflict Resolution and the Scholarship of Engagement. Cheryl Duckworth (ed.). Newcastle, UK: Cambridge Press.